Policies & Terms

Information We Collect

When you use Flowvy, we collect the following types of information:

• Authentication Data: Through Google Firebase Authentication, we collect your email address, name, and profile photo (if provided through your Google account).
• Usage Data: Information about how you use our service, including tasks created, study plans generated, progress tracking data, and notes.
• Device Information: Browser type, operating system, IP address, and device identifiers for security and analytics purposes.
• Cookies and Similar Technologies: We use cookies to maintain your session and preferences. See our Cookie Policy for more details.

How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To personalize your experience and deliver customized study plans
• To authenticate your identity and maintain account security
• To track your progress and provide meaningful insights
• To communicate with you about updates, features, and support
• To analyze usage patterns and improve our application
• To detect, prevent, and address technical issues or fraudulent activity

Data Storage and Security

Your data is stored securely using Google Firebase services:

• Firebase Firestore: All user data, including tasks, plans, notes, and progress, is stored in Firebase Firestore with encryption at rest and in transit.
• Firebase Authentication: Authentication credentials are managed by Firebase with industry-standard security measures.
• Security Measures: We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security audits.
• Data Retention: We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time.

Third-Party Services

We use the following third-party services that may collect information:

• Google Firebase: For authentication, database, and hosting services. Firebase's privacy policy applies to data processed by their services.
• Analytics Services: We may use analytics tools to understand how users interact with our application (anonymized data only).

These third-party services have their own privacy policies and we encourage you to review them.

User Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of all personal data we hold about you.
• Right to Deletion: You can request deletion of your account and all associated data at any time.
• Right to Portability: You can export your data in a machine-readable format.
• Right to Rectification: You can update or correct your personal information through your account settings.
• Right to Opt-Out: You can opt-out of non-essential communications at any time.

To exercise any of these rights, please contact us.

Acceptance of Terms

By creating an account and using Flowvy, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our service.

User Accounts

To use Flowvy, you must create an account using Google Firebase Authentication:

• You must provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized access or security breach.
• You must be at least 13 years old to create an account.

User Obligations

When using Flowvy, you agree to:

• Use the service only for lawful purposes and in accordance with these Terms.
• Not use the service in any way that could damage, disable, or impair our servers or networks.
• Not attempt to gain unauthorized access to any part of the service, other accounts, or systems.
• Not use automated systems (bots, scrapers) to access the service without our permission.
• Not upload or transmit viruses, malware, or any malicious code.
• Not harass, abuse, or harm other users.
• Not impersonate any person or entity or misrepresent your affiliation.

Intellectual Property

All content, features, and functionality of Flowvy are owned by Flowvy Inc. and are protected by copyright, trademark, and other intellectual property laws:

• You retain ownership of the content you create (tasks, notes, plans).
• You grant us a license to use, store, and display your content to provide the service.
• You may not copy, modify, distribute, or reverse engineer any part of our service.
• Our trademarks, logos, and branding may not be used without our written permission.

Service Availability

We strive to provide reliable service, but we do not guarantee that Flowvy will be available at all times. We may modify, suspend, or discontinue any part of the service at any time without notice. We are not liable for any interruption or loss of service.

Limitation of Liability

To the maximum extent permitted by law:

• Flowvy is provided "as is" without warranties of any kind, express or implied.
• We are not liable for any indirect, incidental, special, or consequential damages.
• Our total liability shall not exceed the amount you paid us in the past 12 months.
• We are not responsible for any loss of data, though we make reasonable efforts to prevent such loss.

Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason. You may terminate your account at any time by contacting us. Upon termination, your right to use the service will immediately cease, and we may delete your data after a reasonable grace period.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of Flowvy shall be resolved in the courts located in the United States.

Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the new Terms.

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website or use an application. They help the application recognize your device and remember information about your visit, such as your preferences and login status.

Types of Cookies We Use

We use the following types of cookies:

Managing Cookies

You have the right to decide whether to accept or reject cookies:

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies.
• Essential Cookies: Please note that blocking essential cookies may prevent you from using certain features of Flowvy, including authentication.
• Preference Cookies: You can disable preference cookies, but this may result in a less personalized experience.
• Analytics Cookies: You can opt-out of analytics cookies without affecting your ability to use the application.

Third-Party Cookies

We use third-party services that may set their own cookies:

• Google Firebase: Sets cookies for authentication and session management. See Google's privacy policy for more information.
• Analytics Providers: May set cookies to track usage patterns (if applicable).

These third-party cookies are subject to the respective privacy policies of these external services.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically.

Data Collection

We collect data in the following ways:

• Direct Collection: Information you provide when creating an account, adding tasks, creating study plans, or writing notes.
• Automatic Collection: Usage data, device information, and interaction patterns collected automatically as you use the application.
• Third-Party Collection: Authentication data collected through Google Firebase when you sign in.

Data Processing

We process your data for the following purposes:

• Service Delivery: To provide core functionality including task management, study plan generation, and progress tracking.
• Personalization: To customize your experience based on your preferences and usage patterns.
• Analytics: To understand how users interact with our application and identify areas for improvement.
• Security: To detect and prevent fraud, abuse, and security threats.
• Communication: To send you important updates, notifications, and support messages.

Data Retention

We retain your data according to the following guidelines:

• Active Accounts: Data is retained for as long as your account remains active.
• Inactive Accounts: If your account is inactive for an extended period, we may delete your data after providing notice.
• Deleted Accounts: When you delete your account, we remove your personal data within 30 days, except where retention is required by law.
• Backup Data: Backup copies may persist for up to 90 days for disaster recovery purposes.
• Legal Requirements: We may retain certain data longer if required by law or for legitimate business purposes.

Data Sharing

We do not sell your personal data. We may share your data in the following limited circumstances:

• Service Providers: With third-party service providers (like Google Firebase) who help us operate our application, subject to strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
• Protection of Rights: To protect the rights, property, or safety of Flowvy, our users, or the public.
• With Your Consent: When you explicitly consent to sharing your data with third parties.

Data Security

We implement multiple layers of security to protect your data:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest.
• Access Controls: Strict access controls limit who can view or modify your data.
• Authentication: Secure authentication through Google Firebase with multi-factor authentication support.
• Monitoring: Continuous monitoring for suspicious activity and security threats.
• Regular Audits: Periodic security audits and vulnerability assessments.

User Control

You have control over your data:

• Access: View all data we have about you by requesting a data export.
• Modify: Update your profile information and preferences at any time.
• Delete: Request deletion of your account and all associated data.
• Export: Download your data in a portable format (JSON).
• Opt-Out: Control communication preferences and analytics tracking.

To exercise these rights, contact us.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection wherever it is processed.

Your Rights

As a Flowvy user, you have the following rights:

Your Responsibilities

When using Flowvy, you are responsible for:

Exercising Your Rights

To exercise any of your rights, you can:

• Use the data management tools in your account settings
• Contact us at prepspace26@gmail.com
• Submit a formal request through our support system

We will respond to all requests within 30 days and may require identity verification to protect your privacy.

Consequences of Policy Violations

Failure to meet your responsibilities may result in:

• Warning notifications
• Temporary suspension of account access
• Permanent account termination
• Legal action in cases of serious violations

We will make reasonable efforts to notify you before taking action, except in cases of serious violations or legal requirements.